Please include the following with your referral:
• Patient’s name, DOB, referral reason, Dx, ICD 10 code (if available), urgency level, the items outlined in the clinic referral checklist, and all available insurance information. If your patient needs to be seen within one week, don’t hesitate to contact our clinic directly.
• EHHC General Surgery Referral Checklist
Other Resources for Referring Providers:
• EHHC Referral Guide (all services)
How to become Privileged at Hilo Medical Center:
Please email EHICredentialing@hhsc.org for credentialing inquiries and to verify medical staff membership and provider privileges in the East Hawaii Region. For all other medical staff affairs, please email HMCMSO@hhsc.org or contact Medical Staff Services at (808) 932-3176.
EMR Access for External Providers
For more information on how to obtain access, please view:
EMR Education Flyer
EHR Access Security Agreement
General Surgery
How can we help you?
| Clinic Phone | (808) 932-3940 Option 3 |
| Fax | (808) 935-0904 |
| Address | 1285 Waianuenue Ave, Hilo, HI 96720 |
| Referrals | (808) 932-3940 Option 3, 2 |
| Provider Line | (808) 932-3940 Option 3, Option 1 |
| Nurse Line | (808) 932-3940 Option 3 |
| Clinic Administrator | (808) 932-3937 |
| If you have an urgent request, please contact our clinic phone line directly. If you are a manager or provider and have a referral issue, please contact our Provider Outreach Specialist at (808) 640-2172 |
Contact Our Team
| Physical Address: 1285 Waianunue Ave, Hilo, Hawaii 96720 |
Phone: 📞 (808) 932-3940 - Option #3 Fax: 📠 (808) 935-0904 |
Hours: M-F 7:30 AM – 4:30 PM *except Federal and Hawai’i state holidays |